How we handle complaints

At Medcann Pharmacy, we aim to provide a high standard of care and ensure our services consistently meet people’s needs. If you are unhappy with any of our services, it is essential that you let us know.

We aim to handle complaints quickly, effectively and fairly and honestly.

We take all complaints seriously and use valuable information from investigating to help us improve our service. We will respond as quickly as possible.

We want to provide the best service possible, so we’ll take time to understand your feedback and use it constructively to improve our service.

How to get in touch

Online

Please fill in the form below

Phone us

0208 123 8883  

Write to us

Superintendent Pharmacist, MEDCANN PO BOX 78260 LONDON